As a reader of the Observer, I found the article about Ram Motors to fairly represent both sides of the story and the Ram comments were clearly marked as quoted, making them their opinion. How the city “spokesperson” can decline to speak on her employer’s behalf is beyond comprehension.
If she is not interested in doing her job, speaking on behalf of the city, then she should find another job. Sounds like she is discriminating against the Observer — not cool.
Of course, after you publish several stories about city happenings, whether good or bad, and keep asking her to comment, and the last line says, “The city of Rio Rancho declined to comment for this story,” everyone, including city officials and the mayor, will figure out just how petty she is being.
Really! Do your job and stop taking things personally!