*Notice of Cybersecurity
Incident Potentially
Impacting Current or
Former Inmates*

If you were incarcerated in the Sandoval County Detention Center from 6/24/2019 to 5/11/2022 and received offsite medical care, your personal health information (PHI) may have been exposed. CorrectCare, a third-party medical claims administrator while providing services at the Sandoval County Detention Center, discovered an exposure of personal health information for certain members of the incarcerated population on July 6, 2022, and remediated the exposure in less than nine hours. Upon further investigation, it was revealed that patient information may have been exposed as early as January 22, 2022, and subject to unauthorized access. The patient information involved in the data exposure included name, date of birth, social security number, and limited health information, such as diagnosis code and/or CPT code. Please note that no driver’s license numbers, financial account information, or debit or credit card information was exposed.

CorrectCare takes the privacy and security of its customers, and those under their supervision, very seriously and protecting their information is essential to us. Currently, CorrectCare does not have any evidence that any patients’ health information may have been misused, but is offering free credit and identity theft monitoring services including dark web monitoring for one year to any individuals impacted by this event.

Any individual who believes their data may have been exposed are encouraged to enroll in Experian’s IdentityWorksSM by visiting experianidworks.com/plus (use Activation Code YJWF423PWC) or calling toll-free 844-700-1314 (reference Engagement Number B079693 and Activation Code YJWF423PWC) for additional information, Monday through Friday from 8 am – 10 pm Central, or Saturday and Sunday from 10 am – 7 pm Central (excluding major U.S. holidays).

Observer: December 22, 2022