I would like to send an “attaboy” to the Rio Rancho street light department.
I called on Wednesday to report that the streetlights were out on Loma Colorado and got a recording. I left a message, and within a half hour, Travis called me back to get a better idea of the location.
He wanted to know if it was the community of Loma Colorado or the street itself.
I informed him it was the entire street, both sides, that were out, and he thanked me for letting him know and said he would send someone out right away.
Within 25 minutes, a truck pulled up to a power box and was on the job. Another 30 minutes, a second truck showed up, and in a half hour, Travis called me again to say the problem was fixed.
I really appreciate the prompt attention and the service provided.